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Instructions for new members

STEP 1 : Download the app from the appstore using the link below

STEP 2 : Upload your Passport or D.License as well as a portrait image for user verification . The verification process can take up to 48 hours to complete.

STEP 3: After approval, the “Upload Prescription” button will be enabled, allowing you to upload latest prescription copy called (FP10). This can be easily obtained from your pharmacy upon request. Your prescription will need to be verified and this can take up to 76 hours.

STEP 4: Once Step 1 & 2 & 3 are complete your digital ID will be issued in the app and your physical MedCannID will be sent to your registered address